Sales Associate – Optical

Job Title: Sales Associate – Optical

Location: Manama – Bahrain

Department: Retail

Reports To: Optical Store Manager

Job Type: Full-time/Part-time


We are seeking a dedicated and customer-focused Sales Associate to join our optical team. The Sales Associate – Optical will play a crucial role in providing exceptional service to our customers while assisting them in finding the perfect eyewear solutions. This position requires a strong passion for fashion, an eye for detail, and excellent interpersonal skills.

Key Responsibilities:

  1. Customer Service:
    • Greet and assist customers in a friendly and professional manner.
    • Conduct thorough consultations to understand customers’ optical needs and preferences.
    • Provide accurate and helpful information on eyewear styles, lens options, and other optical products.
    • Ensure a positive and memorable shopping experience for all customers.
  2. Sales:
    • Effectively communicate the benefits of various eyewear products to customers.
    • Recommend appropriate frames, lenses, and lens coatings based on customer prescriptions and lifestyle.
    • Meet or exceed sales targets and objectives while maintaining high levels of customer satisfaction.
    • Process transactions, handle cash, and maintain accurate sales records.
  3. Product Knowledge:
    • Stay up-to-date with the latest eyewear trends, frame brands, and lens technologies.
    • Educate customers about the features and benefits of different eyewear products.
    • Assist in inventory management, including restocking frames and lenses as needed.
  4. Lens and Prescription Expertise:
    • Verify prescription information and ensure all necessary details are correctly entered.
    • Explain lens options, coatings, and enhancements to customers.
    • Collaborate with the optical lab to ensure timely and accurate order fulfillment.
  5. Fitting and Adjustments:
    • Properly fit and adjust eyeglasses for customers to ensure comfort and optimal vision.
    • Make minor repairs and adjustments to frames and eyeglasses.
  6. Compliance and Documentation:
    • Adhere to all company policies, procedures, and industry regulations.
    • Maintain accurate customer records and prescription files.
  7. Team Collaboration:
    • Work closely with the Optical Store Manager and other team members to achieve store goals.
    • Assist with merchandising and keeping the optical area clean and organized.


  • High school diploma or equivalent; some college coursework in optics or related field preferred.
  • Previous experience in optical sales or a similar customer service role is an advantage.
  • Strong interpersonal and communication skills.
  • Detail-oriented with excellent organizational abilities.
  • Knowledge of eyewear brands, lens types, and prescription terminology.
  • Ability to multitask and work in a fast-paced environment.
  • Proficiency with computer systems and point-of-sale software.
  • A passion for fashion and an eye for style trends.
  • Willingness to continuously learn and stay updated on optical industry developments.

Physical Requirements:

  • Ability to stand for extended periods and move around the store.
  • Lifting and carrying up to 25 pounds.
  • Frequent bending, stooping, and reaching.


  • Competitive salary and commission structure.
  • Health, dental, and vision insurance options.
  • Employee discounts on eyewear products.
  • Opportunities for professional development and training.
  • Friendly and supportive team environment.

If you have a passion for eyewear, enjoy helping customers find their perfect frames, and want to be part of a dynamic team in the optical industry, we invite you to apply for the Sales Associate – Optical position. Join us in providing exceptional vision care solutions and fashion-forward eyewear to our valued customers.


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